Unfortunately, the Hub is not wheelchair accessible, however, our staff is more than happy to help our customers up/down the stairs if necessary.

Most events are cash only, however, debit/credit is accepted depending on the size of the event. Our ATM is located by admissions.

The Hub does not have its own parking lot. Paid parking lots can be found in Lot 9 on Halls Lane off of Charles St. and the Duke St. parking garage, or street parking may be available along King St.

If you have lost or forgotten anything at our venue please send an email to info@thehubkitchener.com

Yes! Coat check is $3 and located down the hall just past admissions. Big bags and backpacks are not permitted in the venue and will need to be left in coat check. NOTE: Coat check is only open during the colder months.

The Hub is standing room only, however depending on the size of the event seating can be arranged for those who need it.